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Plain answers

Plain answers on AI. Every source linked.

Short answers to AI questions credit union boards and staff ask, built from what NCUA and other public sources say. Each page links its sources so you can read them yourself.

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  • Over-the-shoulder view of a staff member typing into a ChatGPT chat window on a laptopWhat NCUA says about AI, in plain English

    NCUA says credit unions may use AI. It has no AI-specific rules, expects due diligence on AI vendors and puts oversight on your board and management.

    Photo by Matheus Bertelli on Pexels
  • Magnifying glass held over a printed terms and conditions page from a vendor contractAI questions to ask your vendors

    Ask each vendor where its AI is, what happens to member data, how it shapes member decisions and what the contract lets you do when the AI changes.

    Photo by RDNE Stock project on Pexels

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